The official Sword Art Online USA Facebook page announced on Friday that the upcoming "Yuki Kajiura LIVE featuring SWORD ART ONLINE" concert has been cancelled due to visa issues. Space Craft and Aniplex of America had scheduled the concert for January 14, 2017 at Hollywood's Dolby Theatre.

The cost of tickets purchased online or over the phone will be refunded automatically within ten days. Those who purchased tickets will still receive an event pamphlet and an exclusive Sword Art Online the Movie: Ordinal Scale- pouch; the staff will announce details on the distribution of these items on its website at a later date.